Shipping Policies

Shipping Policy – Dolce Vio

What is Dolce Vio’s order processing time?

All orders placed on Dolce Vio are processed within 24–72 business hours after successful payment confirmation. Orders are not processed on Sundays or public holidays.

How long does Dolce Vio take to deliver orders in India?

Delivery within India typically takes 4–8 business days after dispatch, depending on your location.
Orders shipped to remote or rural areas may take 1–2 additional business days.

Does Dolce Vio offer shipping across all of India?

Yes, Dolce Vio delivers across India, covering most serviceable PIN codes through our courier partners.

Does Dolce Vio ship internationally?

Yes, Dolce Vio offers international shipping.

International delivery timelines generally range between 7–15 business days after dispatch, depending on the destination country and customs clearance.

Please note:

Shipping charges vary by destination
Customs duties, taxes, or import fees (if applicable) are the responsibility of the customer
Delivery timelines are estimates and may vary due to customs or courier delays
For more details related to returns or refunds on international orders, please review our Return & Refund Policy.

Are shipping charges applied to my order?

Shipping charges, if applicable, are clearly shown at checkout before you complete your purchase.
Any free shipping offers will be communicated on the website during promotional periods.

How can I track my Dolce Vio order?

Once your order is shipped, you will receive a tracking link via SMS or email, allowing you to monitor your delivery status in real time.

If you have questions about tracking or delivery updates, you can also refer to our FAQ page.

What happens if I enter the wrong shipping address?

Customers are responsible for providing an accurate and complete shipping address at checkout.
Dolce Vio is not liable for delivery delays or failures caused by incorrect or incomplete address details.

What happens if my order delivery fails?

If a delivery fails due to:

Incorrect or incomplete address
Customer unavailability
Refusal to accept the package

The order may be returned to us. Re-shipping charges may apply, or the order may be cancelled after deducting applicable shipping costs.

Can my order arrive in multiple shipments?

In rare cases, orders may be shipped in multiple packages depending on product availability.
You will receive tracking details for each shipment if applicable.

What should I do if my order is delayed?

While we strive to deliver orders on time, delays may occur due to courier issues, customs processing, weather conditions, or unforeseen circumstances.
If your order appears delayed beyond the expected timeline, please contact our support team.